Shipping policy

At Aatmaya, we are committed to delivering your jewellery safely and efficiently across India.

SHIPPING COVERAGE

  • We currently ship only within India.
  • At this time, international shipping is not available.

DISPATCH TIMELINES

  • Orders are typically processed within 1–3 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • During festive seasons, promotional events, product launches, or periods of high order volume, processing times may be extended.

DELIVERY TIMELINES

Estimated delivery timelines are as follows:

  • Metro Cities: 2–5 business days
  • Non-Metro Cities: 3–7 business day
  • Remote Locations: 5–10 business days

These timelines are estimates only  and will be shared at time of checkout when pin code is entered

SHIPPING CHARGES

  • Free shipping across India.

ORDER TRACKING

  • Once shipped, tracking details and links will be shared on contact information provided during checkout.

DELIVERY ATTEMPTS

  • Courier partners may make multiple delivery attempts before returning a shipment.
  • If your address becomes unserviceable, our team will contact you with alternatives.

SHIPPING DELAYS

While we strive to deliver all orders within the estimated timelines, delays may occur due to factors beyond our control like :

  • Courier partner delays
  • Weather conditions
  • Public holidays
  • Government restrictions
  • Natural disasters
  • Transportation disruptions
  • Security checks etc..

ADDRESS CHANGES

Requests to modify the shipping address after an order has been placed may not always be possible.

Address change requests shall be accommodated only where operationally feasible and prior to dispatch.

CONTACT

For shipping-related assistance, customers may contact:

Address: Floor No.: Third Floor, Building No./Flat No.: 2704, Shop No-301, Road/Street: Gali Number 24, Locality/Sub Locality: Beadonpura Karol Bagh, City/Town/Village: New Delhi, District: Central Delhi, State: Delhi, PIN Code: 110005

WhatsApp: +91 87001 92792

Phone: +91 87001 92792